Here when you need us

Customer support, with a clear next step.

For installation questions, maintenance concerns or scheme guidance, choose the support route that fits.

01

Register a complaint

Tell us about the affected system, issue and location. You’ll receive a reference after the record is saved.

Start complaint →
02

Track a complaint

Use the complaint reference and private access code to view status and the latest customer-visible update.

Track request →
03

Ask about a solar system

For a new installation, a scheme process question or a product enquiry, send the team a few details.

Send an enquiry →

Electrical safety

Do not touch damaged wiring or attempt to repair solar equipment. Stay away and contact a qualified electrical professional. Call local emergency services in an immediate danger situation.

Business phone: To be confirmed