Before installation
Confirm project scope, site access, design assumptions, equipment and utility requirements.
Installation and aftercare
Solar installation, maintenance & repair
Good solar service covers more than the installation day. Understand how to plan the work and request support.
Installation & care
A rooftop system needs a thoughtful handover
Service availability depends on the installation and your location. Ask the team to confirm the scope before scheduling work.
During installation
Keep access safe, follow the agreed work plan and refer electrical work to qualified personnel.
After handover
Keep product documentation, commissioning records and any portal application reference together.
When service is needed
Register a complaint with the system details, issue description and a safe way to contact you.
Electrical safety: do not open inverters, touch wiring or attempt repairs. For exposed, damaged or potentially live equipment, stay away and contact a qualified professional. If there is immediate danger, contact local emergency services.
Let’s make a plan
Need installation or maintenance support?
Share your location and the type of help you need.